HubSpot Integration Setup Guide.

A step-by-step walkthrough for seamless HubSpot integration into Ruby AI.

Prerequisites

Before you being, make sure you have the following:

Active Ruby AI account
HubSpot Admin or Super Admin permissions
Existing CRM data (Contacts, Companies, Deals)

Installation Steps

1. Install from the HubSpot Marketplace
Click the “Install” button on the Ruby AI listing in the HubSpot App Marketplace, or navigate to the Integrations section in your Ruby AI dashboard and click “Connect HubSpot.”

2. Authorize Access
You will be redirected to HubSpot’s authorization page. Review the permissions being requested and click “Grant access” to allow Ruby AI to read your CRM data. Make sure you select the correct HubSpot account if you have multiple.

3. Confirm Connection
After authorization, you will be redirected back to your Ruby AI dashboard. The integration status will show as “Connected.” Your companies, deals, and contacts will begin syncing automatically.

4. View Deal Intelligence
Open any deal in your HubSpot CRM. You will see a new “Ruby AI Intelligence” tab on the deal record. This card displays AI-powered insights, recommendations, and action items to help you close the deal.

What Data Is Synced

Below is a summary of the types of data synchronized between HubSpot and Ruby AI.

Data Type

Direction

Description

Companies

HubSpot → Ruby AI

Company name, domain, industry, and creation date

Contacts

HubSpot → Ruby AI

Name, email, phone, job title, and lifecycle stage

Deals

HubSpot → Ruby AI

Deal name, amount, stage, close date, and pipeline

Gems

Ruby AI → HubSpot

AI Insights displayed as a CRM card on deal records

Permissions Required

Ruby AI requests the following HubSpot permissions during installation

Permission

Purpose

Read companies

Import your accounts into Ruby AI for analysis

Read contacts

Map stakeholders to deals for relationship intelligence

Read deals

Analyze deal pipeline and provide closing strategies

Write deals

Update deal properties with AI-generated insights

How To Disconnect

To disconnect Ruby AI from your HubSpot account:

Go to your Ruby AI dashboard → Settings → Integrations → HubSpot → Click "Disconnect." This will revoke Ruby AI's access to your HubSpot data. You can reconnect at any time by following the installation steps again.

Troubleshooting

Integration shows "Not Connected"

Deal Intelligence card not appearing

Data not syncing

Still need help?

Email support@heyruby.io for direct assistance from our integration team.